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Assisted Transfer changed?

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clayfoxmvp

IS-IT--Management
Apr 27, 2005
32
US
With version 1.4 I could use an Assisted Transfer in VM Pro to a phantom extension whitch Autoforwarded to a cell phone and get the original caller ID passed to the cell phone.
Since upgrading to version 3.0 this only works for internal extensions. Outside calls or calls from across a IP trunk from the SCN do not work and just show the external number of my PRI trunk.

What this a bug I was exploiting and they now fixed it? How can I get this back with short codes? If I downgrade to 2.1 will it work there or had it changed in version 2?

It sure is nice to have and I hope I can get it back.

Thanks
 
Create a new shortcode specifically for dialing your cell as follows:

SC: 777 <or whatever>
TN: 4165551234ss
LG: <whatever>
F: Dial

Then forward your phantom extension to 777, and I think you will find it works as you want it to. Obviously you should replace 4165551234 with your cell number.





Peter Sherwood

Morrack Consulting
 
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