Assign voicemail to pick up an incoming ringing line... 1

[mrc00lbreeze]

I have a separate building with three extensions, 137, 138, 148.
Currently if an individual dials a particular outside line it rings to both 138 and 148. In the event know one answers or dnd is on I want that outside line to be answered by 148's voicemail. Currently 138 is picking up. What do I need to do to make 148 pickup?
Thanks!

 

[TouchToneTommy]

Probably go to Lines and Trunks, Principal User, and for the line in question, change from 138 to 148

 

[mrc00lbreeze]

Ok I am going to give that whirl, I looked at that to begin with, but appeared no extensions were setup that way, and I have the exact same scenario in another building on the same campus that it working correctly. That made me think I was looking in the wrong spot.

I inherited this bad boy, so its been fun!
Thanks for the help.

 

[3826]

I'm new at this site, and i have a question: i have a Merlin Magix system and i have a problem with the paging system, i assigned a ext number to the paging overhead system (470) but it keep ringing a i cant access it, please help

 

[CarGoSki]

@3826

You should perhaps start your own thread.

 

[3826]

ok, sorry