I'm a voice noob so please bear with me.
We have an MICS 7.0 (SP 30DEC04) with CallPilot 150 (30.00.75.22). I set up a CCR tree that utilizes 5 subscriber mailboxes. All working fine.
For now, there is one person who's in charge of all those mailboxes. I'd like to tie the message indicator light on his extension to all the mailboxes, and also make it easy for him to check all of them.
What would be the best way to accomplish this?
1. I saw something using hunt groups and a Hhuntgroupname source code, but that's for Avaya IP systems. Would MICS' hunt groups be useful?
2. Anything with a CallPilot Group List, maybe?
3. I tried message notification / remote notify so those mailboxes would notify his extension. It didn't work. If that's the way to go, I'll get into details to troubleshoot.
Thanks!
We have an MICS 7.0 (SP 30DEC04) with CallPilot 150 (30.00.75.22). I set up a CCR tree that utilizes 5 subscriber mailboxes. All working fine.
For now, there is one person who's in charge of all those mailboxes. I'd like to tie the message indicator light on his extension to all the mailboxes, and also make it easy for him to check all of them.
What would be the best way to accomplish this?
1. I saw something using hunt groups and a Hhuntgroupname source code, but that's for Avaya IP systems. Would MICS' hunt groups be useful?
2. Anything with a CallPilot Group List, maybe?
3. I tried message notification / remote notify so those mailboxes would notify his extension. It didn't work. If that's the way to go, I'll get into details to troubleshoot.
Thanks!