Assign lines to analog phone IP500v2 Key Mode

[AvayaUser74]

Anyone know how to assign POTS lines to key mode analog phones? This is NOT a Partner ETR system card. Just a BASIC mode IP Office set to Key system with a combo card.

Thanks!
Mark

 

[AvayaUser74]

In other words, I want to be able to answer any of our POTS lines on the analog phone. We have 4 POTS lines.

 

[MikeSide]

you want to program a line apparence on a analog phone ?

 

[AvayaUser74]

Well, kind of. I just need to be able to answer the calls that come into the system on the analog phone as well as the digital phones that have Lines programmed on them.

 

[1043]

you need an ETR port to route calls to an analog device in "Basic" Mode.

 

[amriddle01]

Basic mode sucks, analogue lines on an IP Office suck, add the two together and it isn't going to be good news



"No problem monkey socks

 

[AvayaUser74]

What is an ETR port? I just have this: COMBO6210/ATM V2

 

[1043]

ETR card. for partner phones.

 

[smokinjoe2938]

AvayaUser74, you would have to have the partner load on ipoffice to have a etr card, you have a combo card.

acss sme acis sme acss cm 5.2.1 acss cm and cmm acss aura messaging.

 

[1043]

ETR card works Basic mode.

 

[AvayaUser74]

Ok. So then I need to get a bunch of new stuff.. Bummer. Just to be clear, I need Partner mode?? ETR card? Anything else?

 

[1043]

No,just an ETR module

 

[AvayaUser74]

Ok. Thanks for all the help guys... I am thinking Essential edition going forward.

 

[1043]

absolutely

 

[amriddle01]

Indeed, basic mode is just a deliberately crippled system in order to justify an extra licence fee for using IP Office in the way it has always worked



"No problem monkey socks

 

[1043]

Basic mode is ok for small sysstems that want a "TRUE KEY SYSTEM". Asd long as you know what it can or can't do.

 

[intrigrant]

I have installed one basic edition once and the customer tested it and he was happy, the end of the next day he called me "How expensive is a essential license, he asked." he didn't sound that happy anymore. I upgraded the system the next day. No more basic editions for us, period.

A simple mind delivers great solutions

 

[1043]

Usually the basic systems we put in are replacing the Partner ACS's . We typically don't have issues with them as long as its planned correctly. I learned the call to an analog device the hard way. Most of those sites do not have networks for remote access, so the Basic/Partner system works for them. You can still do the basic feature code programming.

 

[budbyrd]

Coverage Destination: Default = None. System Mode = Key System
This option sets where incoming calls should alert in addition to alerting on those extension that have a line appearance button programmed for the line.

This is on the 'Update Trunk Configuration' page page. If you have more than one analog phone you can send it to a hunt group. Works well for fax machines.

A genius doesn't solve problems, he prevents them~~!!~~

 

[1043]

Don't hold back amriddle01 tell us how you really feel.