Aspect UIP 7.3 & VMware 1

[TommyMac4]

Hello,
Just upgraded to rls 7.3 and we've gone virtual. Some Aspect folks have told me that to do a proper snapshot on the virtual servers with UIP, we need to shut down the servers completely, then take the snapshots. Anyone ever heard this before and is it really required to bring them all the way down?
Thanks!

 

[ccamacho83]

you can use Vmotion or other backup software, but in my experience there are a lot of troubles with that, few times we have tested centercord always loses conectivity and systems starts th behave really weird, thats why aspect recommends to bring down the system.