Aspect Network Access Codes

[ccmanager]

I need help with enabaling Network Access Codes in Aspect CC 8.

Is it possbile to enable Network Access Codes, and...
[ul][li] Have Dial 9 for public network calls turned on [/li]
[li] But turn off the Access Code and send any 4-7 digits for private netwok or ACD calls?[/li][/ul]
Has anyone been able to accomplish this? Any help is appreciated.

 

[Guest_imported]

This is possible.

You could asign a different CCT to the goup that was making the calls and depending on the contents of $ (o\b dialled digits) select a different trunk group to dial over.

Is this going over a private DPNSS link?

The link will need to be configured to accept the correct number of digites.

It is also possible to request Aspect to change the card access code properties.

If you need more info let me know.

 

[databit]

You can also use the Network Access Code feature in System Administrator under the Outdial Section