alischaudhry
IS-IT--Management
Hello,
In light of the fact that Aspect has discontinued it's support for all Bridge services (Application, Event and Real-time), it not the ideal time to undertake a project where we have to integrate our application for call control with a client's call centre who has Aspect Call Centre ACD with Application Bridge Service.
At this point in time, we do not know the version of Aspect Call Centre software deployed at client side. Any help which can guide to a solution (documentation, SDK, API, code snippets etc..) will be highly appreciated.
Cheers,
Ali
In light of the fact that Aspect has discontinued it's support for all Bridge services (Application, Event and Real-time), it not the ideal time to undertake a project where we have to integrate our application for call control with a client's call centre who has Aspect Call Centre ACD with Application Bridge Service.
At this point in time, we do not know the version of Aspect Call Centre software deployed at client side. Any help which can guide to a solution (documentation, SDK, API, code snippets etc..) will be highly appreciated.
Cheers,
Ali