ASA software disconnect

[MISguy2002]

I'm using the ASA supervisor software with a Definity switch (C-lan card). I'm getting periodic "black-outs" on the card. During these "black-outs" it will ping but not connect through the ASA software.

Is there any information that you need or advice that anyone can offer?

thanks,

 

[PBXJay]

I've had this as well from time to time. What I have seen in the past was my Clan cards were going out of service briefly and also not keeping their administered settings. Do a Get Ether (board loc) and make sure your administered is the same as your actual.
I was seeing them different until Avaya installed a combo patch to stop that known issue.
This is what my Clan boards look like now.


Administered Actual
Auto-Negotiate? n n
Speed 10mbps 10mbps
Duplex Half Half
Link Integrity Active

Also, when that happens try to ping the clan by ip address on a PC or from a SAT terminal if the PC can't hit the Clan normally.

I keep up two ASA sessions (one to each of my Clan boards) as an indicator if anything odd is happening.

-Jay