ASA-lost switches and VM info on upgrade 1

[cathyd]

Greetings,

I had ASA R1.9.06 installed and recently updated to R2.0.12. When I have upgraded in the past, all the switch and voicemail dialin info remained. This time however, it deleted all of them. Does anyone have any suggestions? I had well over 100 systems identified in it and am horrified at the thought of having to try to recreate all my INADS, IP addresses and logins.....Thanks.

 

[NX01]

It saves the info in persist.dat. Goto your C:\Program Files\Avaya\ASA\user and copy the persist.dat file to C:\Program Files\Avaya\Site Administration\bin

It will be the last that it was saved on the old version.

You can look into C:\Program Files\Avaya\ASA\user\Backup to see if there is a newer copy of persist.dat. Use which ever has the most recent date. (Right click > Properties > Modified Date

In the future everything will work...

 

[cathyd]

Thank you, Thank you, a million times thank you!!!

I really appreciate your help.

Cathy

 

[4merAvaya]

There is a patch on the Avaya Support website for ASA 2.0.12 that prevents corruption of the persist.dat file.

Kevin

http://support.avaya.com/japple/css...il&executeTransaction=avaya.css.UsageUpdate()