We just started using REMEDY 4.05.02 to replace our home grown Access Database Ticket System. I have trouble generating reports to our need in Remedy. Especially the Statistics. Please give some tips to calculate Problem Type frequency on a single week or month.
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
ARS REMEDY 4.05.02 Question?
- Thread starter vietliny
- Start date
Similar threads
- Locked
- Question
- Locked
- Question