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ARS modifying dialled number

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rbordeaux

Technical User
May 14, 2004
78
GB
Hi all, I have a problem when using international mobiles to as coverage paths points for local extensions. My system is in the UK and for management reasons sending calls to mobiles around the world.

Imagine this.
Local extension 14001
Set up with a coverage path to send calls to 9005491156111111 where 9 is the fac to access external line, 0054911 is the international + area + mobile code of the international mobile.

Now most of the times this works ok and I don't have any problems with local uk mobiles, but many times and specially during weekends I can see on the logs that the system is trying to dial the wrong number through the trunk.

Instead of dialing 9005491156111111 I can see (logs below) 90054911561111119005 returning a denial event as the number is not correct. If you noticed the last 4 digits are the same as the first 4, I guess somehow the number is being formatted again or duplicated somehow.

Again sometimes all works fine, I do some tests and it works fine but all of the sudden it starts adding those numbers.

List trace station 14001
11:13:29 Calling party trunk-group 51 member 30 cid 0x3111
11:13:29 Calling Number & Name NO-CPNumber NO-CPName
11:13:29 dial
11:13:29 ring station 14001 cid 0x3111
11:13:29 dial 900549115611 route:ARS
11:13:29 ring trunk-group 52 cid 0x3111
11:13:29 dial 90054911561111119005 route:ARS
11:13:29 route-pattern 3 preference 1 cid 0x3111
11:13:29 seize trunk-group 52 member 2 cid 0x3111
11:13:29 Setup digits 900549115611111190
11:13:29 Calling Number & Name NO-CPNumber NO-CPName
11:13:29 denial event 1186: Invalid number format D1=0x830047 D2=0x660f1c
11:13:29 idle trunk-group 52 member 2 cid 0x3111
11:13:29 no answer trunk-group 51 cid 0x3111
11:13:29 coverage-path 401 point 1 cid 0x3111

Any suggestions would be appreciated.

richard.
 
have you tried looking at the Time of Day routing in the COR, maybe extn 14001 is programmed to dial out through a different route pattern at different time of the day
 
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