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ARS Help with Long Distance LCR

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billrr02

IS-IT--Management
Jun 16, 2023
1
US
Hello! Long-time lurker, first time posting.

I have four Avaya IPO 500 V2 r11.1 units running at four different locations throughout the USA. They are networked together via a DMVPN WAN infrastructure. Everything works well with the SCN and extension-to-extension dialing.

What I need help with is enabling least-cost routing for long-distance calling between locations.

I spent a bit of time and documented the local call area codes and prefixes for the different locations, so I know what qualifies as a local call from each location.

I was able to modify the ARS and put in codes, phone numbers, and assign that code to a Line Group ID, and that worked. I could tell in System Status it routed out the remote IPO. However, I have more than 120 entries to add to the ARS (on top of the default dial emergency codes and N; -> N -> Dial -> 1 code), and the ARS table only allows for 120 entries. There has to be a more efficient / better way to accomplish this.

I attempted to setup a secondary ARS, and then use short codes to route the call pattern to that secondary ARS, but when I look in System Status it's still going out as a VCM call and not out the remote site IPO. I may be missing something in the short code setup or the secondary ARS config.

Can anyone help or offer suggestions? Thank you!
 
you can send calls to the target area codes via the ARS entry to the local system. It would look something like this
ARS entry
302xxxxxxx
dial
9302N
Line ID of the SCN trunk

then it will get dialed from the target system (9 as dialout code otherwise you have to adjust teh Telephone number entry)



Joe
FHandw, ACSS, ACIS

 
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