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ARS dialing using 10 and 11 digits

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MiamiMax

Technical User
Feb 5, 2023
22
US
Is there a code to use with the ARS or short code that whn an outside call is placed using with 10 or 11 digits the ARS know that the caller has completed dialing and immedialty calls out on the PRI instead of waiting the 4 second Dial Delay.

For example:
LOCL CALL
9+XXX-XXX-XXXX

LONG DISTANCE CALL
9+1+XXX-XXX-XXXX
 
Yes, press #.

Or if using Avaya feature phones, set them to use en-bloc dialing.

Stuck in a never ending cycle of file copying.
 
you can use 9N as the system shortcode sending only the N portion to the ARS

then in the ARS shortcodes you have the 1xxxxxxxxxx and xxxxxxxxxx sending N to the line ID

that will send out the call as soon as you hit the 9th or 10th digit

make sure there are no ; anywhere in the dialstring including the 9N system shortcode

Joe
FHandw, ACSS, ACIS
 
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