So people around this office are a pain in the you-know-what, and I want to see if anyone on the board has any advice.
We're in an area with six NPAs (610, 445, 484, 835, 215, 267) that are dialed NPA-NXX-XXXX, and everything else is 1-NPA-NXX-XXXX.
But since our listed directory number is in the 610 NPA, the higher-ups want to be able to dial 7-digit numbers, 10-digit numbers to reach anything else.
I'm mainly scared to dabble in ARS... any suggestions would be muchly appreciated.
Nicholas Santiago
NOC Technician
CACLV, Bethlehem PA
We're in an area with six NPAs (610, 445, 484, 835, 215, 267) that are dialed NPA-NXX-XXXX, and everything else is 1-NPA-NXX-XXXX.
But since our listed directory number is in the 610 NPA, the higher-ups want to be able to dial 7-digit numbers, 10-digit numbers to reach anything else.
I'm mainly scared to dabble in ARS... any suggestions would be muchly appreciated.
Nicholas Santiago
NOC Technician
CACLV, Bethlehem PA