ARID or MAC address from a backup file 1

[kokolino23]

Has anyone got any idea if I can see the ARID or MAC address from a backup file, please?
The system is on 7.1

 

[Lundah]

MAC address of what device? If it's of the 3300 itself (assuming we're talking about a 3300 since you don't specify), that's not something stored in the backup file, nor is the ARID/license file. You restore the backup on a system that is already set up with an IP address and an ARID/license on it.

 

[kokolino23]

Yes, the MAC address of the 3300 itself. Or the ARID of course. It's not worth to restore the backup on a different controller, I'd rather go back to site and find out what is it.

 

[jrgood0852]

You can also go into the AMC for the ARID, no?

Always look out for the next guy because it may be you!

 

[kokolino23]

That's the trouble! I can't find the customer on the AMC as they've changed the name and took over the system from somewhere else. If I can find out the ARID or MAC, then I can find what licenses are on the AMC for this controller.

 

[jrgood0852]

The ID is under the system as well as the serial.

Always look out for the next guy because it may be you!

 

[kokolino23]

Yes mate, I know that... The system is in the rack though with the comms cab being full. The only way to have a proper look at the box wold be to turn it off then take it out. But if I go to site, I can get that info from logging on to the controller anyway. As I've got already a backup, I thought that might be a way to find what I need from that.

 

[benny89]

You can take the mitel 3300 logo panel off the front of the controller to show the Hardware ID.

 

[kwbMitel]

Do you not have access to programming?

The system ID would be in the License and Options form and probably the ARID as well.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[kokolino23]

of course I do have access to the programming
but the customer is 2 hrs away and there is no remote access

 

[jpruder]

I don't think the licensing info is contained in the backup. I think that is why you have to do the licensing before restoring a database on a Boot_Install.

 

[sarond]

From MCD5 onwards it looks like the App Record is contained in the backup file in systemdb.tar
Search for Application Record ID:
Does not appear to be in ver < MCD 5.

 

[kokolino23]

Many thanks, sarond! Even though unfortunately my system is < MCD 5 so the ARID doesn't appear, I found it in another backup > MCD 5. This doesn't sort my issue but your answer is spot on.