Are BCM400s supported any more

[peterdonnelly]

A potential provider has told me that our BCM400 PBXs are not supported by Nortel/Avaya any longer. They are telling me that if I were to seek extra IP licenses or generally extend my system that Nortel/Avaya will not provide whatever I needed meaning I could not grow a BCM400 based system. They also say that I could not convert the unit to an SRG if it was part of my plan to bring it into a CS1000 based network solution. Has anyone any comments to confirm or deny this?

 

[Firebird Scrambler]

As far as I know, the BCM 400 was replaced by the BCM 450 because the BCM 400 finished as version 4.0. The BCM 450 is still current as version 6.0 and any BCM 400's would have to migrate to the 450.



All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[peterdonnelly]

So does that mean that my BCM400 need to be removed and replaced with a BCM450 or is the BCM450 an in-place hardware upgrade of the 400?

 

[biv343]

BCM 200s and 400s on release 4 are still supported from a software standpoint, but the days are numbered. You can still purchase licenses for those systems, or even for a BCM on release 3.X if needed.

Migrations to a 450 aren't terribly expensive if hardware support is important to your organization. You keep the media bay modules and chassis and get a new processor tray. All keycodes on the 400 migrate to the 450.