We were trying to disable the sysadmin flag for the SQL Builtin\Administrators group on our SQL Server. I created the network account in SQL with sysadmin rights that Arcserve should connect with. Arcserve wouldn't connect to the database using the client agent or through the network tree unless the we gave Builtin\Administrators sysadmin rights (which we obviously don't want to do), even though the network account existed with sysadmin rights. What are we missing?