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ArcServe Manager GUI ---> "Access Violation"

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DobeyWan

MIS
May 7, 2001
5
US
Hello All,

One of our European offices is encountering the above issue when trying to get into the Manager through the shortcut, command line, and Start --> Programs. But no DR. Watson's or relevant info in the Windows Event Viewer. On checking the services, all are running but asmgr.exe

They have tried <warm> reboots, to no avail. I have suggested a <cold> reboot, but they will not be able to bring this server down until later in the day.

Any suggestions? (They are on 6.61 - Win2K SP2)

Thanks in advance ... :(
 
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