Arcserve Exhange Agent

[patrickmichels]

Hello,
We have a windows 2000 network with exchange 2000 enterprise with all the service packs.
We run Arcserve 2000 with sp5 and the exchange agent.
The problem is, when we use this agent to backup the mailboxes, the server crashes en restarts.
The exchange database is not corrupt (we have created it again and imported the mailboxes)
How can we troubleshoot this agent further.

Kind regards,

Patrick

 

[davidmichel]

Put the agent into debug level 3 which should show details for each mailbox. Chances are there is a problem with one mailbox and the log will help you to identify which one.