ARCserve Exchange Agent

[tschons]

Hello

I'm a Newbie with the Exchange Agent and I would be very happy, if someone could give me an short answer to this two questions.
(ARCserve 2000 SP4 on a Win2000 Server, and an other server with Exchange2000 and the ARCserve Exchange Agent)

1. Now I see my Exchange Server just under "Network" and not under "Client Agent" like the other server I have. (ARCserve Backup ->Source). I tried to add the Exchange Server also under the "Client Agent", but it didn't work. Do I have to install the Win2000 Agent also on the Exchange Server? The problem is that I can't backup the System State now.

2. If I want to restore individual Mailboxes, do I have to backup the Microsoft Exchange Server -> Brick Level -> Individual Mailboxes or is it also possible to restore an individual mailbox from the Microsoft Information Store??

Thanks a lot for your help!!!

cu tschons

 

[amacqueen]

1. Add the Exchange server under the client agents using "Host name resolution"

2. You need to backup the brick level to be able to restore
a single mailbox


cheers
speshalyst

 

[tschons]

thank you for your fast answer!!!

1. I did that, but I can't login. I get this message: "Failed to login to the Agent". The user has enough permission. What could be the problem?? Do I need to install the Win2000 Agent also?

cu tschons

 

[amacqueen]

If you have not installed the NT\2000 agent on the Exchange server, you have to isntall it...

cheers
speshalyst

 

[speshalyst]

If you have not installed the NT\2000 agent on the Exchange server, you have to isntall it...

cheers
speshalyst So it Shall be Written!
So it Shall be Done!!

 

[tschons]

good morning together

now the backup works fine, thanks for the help! I just tried to make a restore and now I get this error message:
"E8601 Failed to connect agent. (AGENT=\\SR-001\dbaxchg2, EC=DBagent does not exist.)"
I installed the Exchange Agent only on the Exchange Server. Do I have to install it also on the Server where I have the ARCserve2000(SR-001) installed?

cu tschons