Arcserve discover.nlm abends Netware 6

[Moth]

Hi
No surprises in the title. However bit of a strange one! Workstations 2k - latest patches. netware 6 - latest patches. All Arcserve patches.
However, whenever you use the GUI to check a device, bang, server abends. Keeps running happily in the background and arcserve continues, you just cant get to it and require a reboot. Arcserve say that doing all the above (patching) will fix this problem. Obviously not......... anyone seen a similar problem out there ? Cheers, Moth

 

[Psychoid]

The problem is known as ABC (Arcserve-always-Blows-Chunks)Syndrome and it is very common, regardless of platform.

Sorry... I couldn't resist that.

Have you tried to uninstall & re-install the Arcserve management console on your 2K workstation?



------------
Bill
Consultant / Network Engineer
CNE, CCNA

 

[Moth]

Hi Bill
Yep tried reinstalling a fiar fee times, no joy. Bit stumped, there are work arounds which are ok, but the problem is still there, obviously CA are no help. Any other thoughts?
Cheers

 

[Psychoid]

I'd only check that you have the most updated scsi, RAID, storage adapter drivers.

Of course, if you're service-packed, you should have the most recent drivers.

I doubt that it would do any good, but you could try installing the AS manager program on a different workstation.

Other than that, I'm afraid I'm no help for you

------------
Bill
Consultant / Network Engineer
CNE, CCNA

 

[rodlee]

Hi Moth

have you tried putting the latest client and patches on the management workstation

cheers

Rod