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Arcserve can't backup these files.

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dsi

Programmer
Mar 13, 2000
964
US
I have a problem that I hope you can help me out with. My file server backup software (Arcserve) will not backup the following eight (8) files:

Name Size Type Modified
CiCL0001.000 1KB 000 File 10/01/1999 4:30 PM
CiPS0000.000 1KB 000 File 10/01/1999 4:30 PM
CiPT0000.000 1KB 000 File 10/01/1999 4:30 PM
CiSL0001.000 1KB 000 File 10/01/1999 4:30 PM
CiSP0000.000 1KB 000 File 10/01/1999 4:30 PM
CiST0000.000 1KB 000 File 10/01/1999 4:30 PM
CiVP0000.000 1KB 000 File 10/01/1999 4:30 PM
Index.000 1KB 000 File 10/01/1999 4:30 PM

You will note that they were all last modified on the same date at the same time over a year ago, almost as though these are all initial setup files. In addition, each of these files has two ‘sister’ files that I think might be associated with each of them. All three of each file is listed below for comparison:

Name Size Type Modified
CiCL0001.000 1KB 000 File 10/01/1999 4:30 PM
CiCL0001.001 64 KB 001 File 10/01/1999 4:41 PM
CiCL0001.002 64 KB 002 File 10/01/1999 4:41 PM
CiPS0000.000 1KB 000 File 10/01/1999 4:30 PM
CiPS0000.001 64 KB 001 File 10/01/1999 4:30 PM
CiPS0000.002 64 KB 002 File 10/01/1999 4:30 PM
CiPT0000.000 1KB 000 File 10/01/1999 4:30 PM
CiPT0000.001 64 KB 001 File 10/01/1999 4:30 PM
CiPT0000.002 64 KB 002 File 10/01/1999 4:30 PM
CiSL0000.000 1KB 000 File 10/01/1999 4:30 PM
CiSL0000.001 64 KB 001 File 10/04/1999 1:38 PM
CiSL0000.002 64 KB 002 File 10/04/1999 1:38 PM
CiSP0000.000 1KB 000 File 10/01/1999 4:30 PM
CiSP0000.001 64 KB 001 File 10/01/1999 4:30 PM
CiSP0000.002 64 KB 002 File 10/01/1999 4:30 PM
CiST0000.000 1KB 000 File 10/01/1999 4:30 PM
CiST0000.001 128 KB 001 File 10/01/1999 4:31 PM
CiST0000.002 128 KB 002 File 10/01/1999 4:31 PM
CiVP0000.000 1KB 000 File 10/01/1999 4:30 PM
CiVP0000.001 64 KB 001 File 10/01/1999 4:30 PM
CiVP0000.002 64 KB 002 File 10/01/1999 4:30 PM
Index.000 1KB 000 File 10/01/1999 4:30 PM
Index.001 64 KB 001 File 10/01/1999 4:30 PM
Index.002 64 KB 002 File 10/01/1999 4:30 PM

There are quite a number of similarities in these files. Except for the CiCL0001.xxx files, which were last modified at 4:41and the CiSL0000.xxx files, which were last modified on 10/04/1999 at 1:38PM, all of these were last modified at the exact same time. Hmmmm?

I can’t even look at these files (access denied) with Notepad but I can look at the sister files even though most of contents are unreadable. From the contents of the sister files I believe that these 8 files are related to my MS Exchange installation. However, all of the Exchange Services are stopped prior to Arcserve launching the backup process (part of the pre/post command within Arcserve). Why won’t these files backup if Exchange is down? What is the purpose of these eight files? What is the controlling application? How can I determine the controlling application? Can I delete these eight files without negatively impacting a program? In fact, given that I can’t read them (access denied), how could I delete them?

Any and all help will be greatly appreciated. Thanks!
 
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