Arcserve backup deactiving drive on Novell Server

[marig]

The past two nights, during the backup process [and then again today when I was trying it during the day] a drive on my Novell Server deactivates.

Novell 4.11, Arcserve 6.1 [running on a different Novell server than the one that has the deactivating drives]

Anyone had this before? I'm trying to get away from Novell so don't tell me to upgrade Arcserve...it's not a wise use of $$ at this point.

 

[ArcserveFreek]

Hi,
Your problem description is not clear. Can you explain a bit more on exactly what's happening during the backup? Which drive gets deactivated and how do you say that?

You had mentioned that the problem has occured since thew past 2 days. Have you made any changes to the server before this problem started?

Thanx
ArcserveFreek "Patience, persistence and perspiration make an unbeatable combination for success."

 

[marig]

It turned out to be a bad hard drive. The backup was hitting the bad spot on the disk and crashing. I would get the "scsihd: retry event" on the server that was crashing.

The bad spot must not have been accessed during the day, during normal operations, just at night during the backup.

 

[ArcserveFreek]

Hi,
Then it is a specific hardware (Hard disk) issue I suppose. There is no problem from Arcserve point of view.
I don't see a option other than changing your hard drive.

Thanx
ArcserveFreek "Patience, persistence and perspiration make an unbeatable combination for success."