I am having a problem with ArcServe jobs backing up Novell Servers. We had to change the Password of the backup account <backup user account> and now our jobs are failing with the error
E8531 Request denied by the client agent. (Address = @x.x.x.x (SERVERNAME (x.x.x.x))).
I have change the critical information to generic.
I can modify the job and select the server and it will show all of the volumes which leads me to believe that the password is right on the Windows Server(ArcServ Server Console) that is performing the backup. However, the job executes and fails with the message stated above.
What am I missing? Does the agent have to be unloaded and reloaded on the Novell server? Is it something else?
E8531 Request denied by the client agent. (Address = @x.x.x.x (SERVERNAME (x.x.x.x))).
I have change the critical information to generic.
I can modify the job and select the server and it will show all of the volumes which leads me to believe that the password is right on the Windows Server(ArcServ Server Console) that is performing the backup. However, the job executes and fails with the message stated above.
What am I missing? Does the agent have to be unloaded and reloaded on the Novell server? Is it something else?