Arcserve 6.61 Alert login to e-mail

[dspare]

My alert manager used to login to the e-mail server (exchange 5.5) just fine and I'd get appropriate alerts in my e-mail. Somewhere along the line it stopped working. I try to get it to login again and all I get is 'login failed'. So this prevents me from making any updates to the notifications.

I have tried various ways to verify that the e-mail account exists (and it does) and no on has tampered with it (no one is saying) but I still cannot get Arcserve to login again.

Any ideas where I should be looking??

 

[speshalyst]

HI,,,

Have you changed the password recently???

on the alert manager....

service menu...
set service account...

see if you have the correct info...

delete and re-add the info..
restart the service..

now try to login...


cheers
speshalyst So it Shall be Written!
So it Shall be Done!!