Arcserve 2000 SQL 7 database 1

[Kubilus1]

I posted this a while ago, but haven't gotten any reponses,nor have I fixed the problem. So here it goes . . .

I'm running Arcserve 2000(build 1050) on Win. Nt 4(sp5), using Sql 7.0(sp3)to store the database. When a new backup runs, any previous session information disappears from the database, showing only the latest sessions and the previous backup as destroyed for that date. I've spent countless hours on CA tech support, and they can only suggest to re-build the SQL indexes. This fixed nothing. Pruning is set to 15 days, but I don't believe this is a pruning problem. A.S. database size is at about 300 Megs, and is set to auto-grow. Harddrive space should not be a problem either.

This has been happening since we upgraded to Arcserve 2000. Has anyone had similar problems. Any help would be much appreciated.

Matt

 

[jimpames]

There is NO GOOD REASON I am aware of to use the SQL database with Arcserve 2000. Use the RAIMA VLDB database instead, it is MUCH BETTER.

The SQL database was just an option to replace the old limited RAIMA DB.

http://support.ca.com/techbases/as2000/as2k-1001.html

I dug up a support doc for the SQL DB for 6.5 AS, maybe it helps.

http://support.ca.com/techbases/asnt/16111.html

Regards,
Jim P. Ames
True Data Storage Networks
Arcserve Service
Data Protection and Recovery
212.352.1780

http://www.truedatacorp.com

 

[Kubilus1]

Thanks for the response.

I'm using high security encryption with NT, I read somewhere that this can cause problems with Arcserve using SQL.

Anyways, Yes I think you are right and I will do this.
Do you know if it is possible to switch to the RAIMA VLDB database without reinstalling Arcserve?

Thanks a lot,
Matt