Arcserve 2000 Advanced Edition, Version 7, build 1050, Windows 2000, Exchange 5.5, DLT tape installed on server, ie not over the network. I can not back up at a brick level.
I have not used Arcserve before and by choice will not be using again. I am trying to backup at brick level. I have had two successful backups, once with one mailbox, once with 4 mailboxes, since then I have had no success. Repeating the single/four mailbox backup now also fails. Apparantly a full backup of the server is successful but attempting individual mailboxes fails.
Comparing successful and failed log files is useless as they tell me nothing. I have tried erasing media, different tapes, different over writes etc etc etc. The Arcserve website is useless and there appears to be no knowledge base, (Veritas isn't that bad after all) from what i am told their support line is useless. The one single repititive pointer is the failure of the DBagent, it constantly fails and has to be restarted.
I am after any advice anyone can offer, website, comments, tips. I have had one wasted day and can see many more in the future
Any advice appreciated
Reagrds
Guy