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Arcserve 2000 (E12002 - Can't open license file.)

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jbird70

MIS
Dec 9, 2000
2
US
Dell 4300
NT 4.0 Server, Svc Pk 6a (128)

I just installed Arcserve 2000 last night and keep getting the error, "E12002 - Can't open license file.". I have a full license for the product, but Arcserve never gave me a chance to give the license number when I installed it. I was logged in as a Domain Admin when I installed, so I don't think it could have been permissions related.

It also asks that I run the appropriate licence utility, "Please run the appropriate license program to properly license your product.". As you problably guessed, I cannot find such a utility. Can anybody help with this?
 
Turns out I should have been a little more patient. Once registered, I received a file from CA that updated my license.

Thanks anyways.
 
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