I inherited supporting a system with Arcserve 2000 on a W2K Server Advanced system. As far as I can tell, we are at SP2. Upgrading to the current version of Arcserve is not an option which I have, but I might be able to swing a different service pack past the platform acceptance folks if I can convince them it would make a difference. Also, I'm not sure that it matters but this system is the passive agent in a cluster with automatic failover.
I am trying to perform a disaster recovery using a bootable CD and machine specific floppy. The system I am trying to restore is a Dell PowerEdge 2650 running W2K Server with dual Broadcom NetXtreme BCM57xx Gigabit Ethernet Adapters.
Everything goes fine until I get to the NIC section. When I am asked to choose a NIC driver, Broadcom does not show up in the list of options. If I click on [Have Disk...] and select the correct drivers from a floppy, I am returned to the screen where I need to select the driver that matches my hardware. The problem is that there are no choices to select. If I click [Next], nothing happens because no select was made. If I click [Back], I get a popup telling me the system needs to reboot. After the reboot, there is a popup that says the restore failed.
If, instead, I try to continue without installing a NIC driver, the restore still fails to proceed.
I tried getting older versions of the drivers, optimized versions from Dell, etc. No matter what I try, the Disaster Recovery fails to recognize the NIC drivers.
Has anyone heard of something like this? Any help would be greatly appreciated.
I am trying to perform a disaster recovery using a bootable CD and machine specific floppy. The system I am trying to restore is a Dell PowerEdge 2650 running W2K Server with dual Broadcom NetXtreme BCM57xx Gigabit Ethernet Adapters.
Everything goes fine until I get to the NIC section. When I am asked to choose a NIC driver, Broadcom does not show up in the list of options. If I click on [Have Disk...] and select the correct drivers from a floppy, I am returned to the screen where I need to select the driver that matches my hardware. The problem is that there are no choices to select. If I click [Next], nothing happens because no select was made. If I click [Back], I get a popup telling me the system needs to reboot. After the reboot, there is a popup that says the restore failed.
If, instead, I try to continue without installing a NIC driver, the restore still fails to proceed.
I tried getting older versions of the drivers, optimized versions from Dell, etc. No matter what I try, the Disaster Recovery fails to recognize the NIC drivers.
Has anyone heard of something like this? Any help would be greatly appreciated.
