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Arcserve 16.5 E1306 error : Unable to connect to the Tape Engine for server(xxx), EC=1722

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janit

MIS
Feb 2, 2006
23
CA
I thought I'd share. Got this error and read somewhere something about Storport driver being wrong.
I remembered I got Windows Update to install driver for Dell TL4000 ( IBM 3573 library ?). It came as optional update for Windows 2012 R2. Thankfully we have similar setup at remote location so I could compare.
Basically uninstalled and deleted the IBM driver for Medium Changer devices and Tape drives.
Everything works when Changer is Unknown Medium Changer and Tape drive is IBM ULT3580-HH5 SCSI Sequential Device in the Device Manager.
Aghrr
Hope this helps somebody and Google finds these.
Thx
 
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