arcserve 11.5 temp files location

[bk89]

I am using Arcserve 11.5 SP3 and I understand arcserve uses around 1 gig of temp files it writes while doing a backup.

I am low on space on my C: drive and I am wanting to change the location that arcserve uses to writes these temp files (I have a G drive with plenty of space)

Does anyone know of a reg setting to change the drive letter used for temp files? CA told me the only way was to reinstall the software which I find hard to believe.

Thanks!

 

[davidmichel]

1 gig for temp files is rather extreme. but to change the location re-installation is only way.

 

[bk89]

it is my understanding that the size of the temp file it creates varies based on what it is about to back up...

This specific error is happening right before it tries to backup 1.34 TB of data. I am assuming because of the size of this it requires a quite large temp file...

Everything else in my backup job runs fine... I am going to try reinstalling arcserve on a drive with more space.

 

[davidmichel]

try turning off the file estimate before backup, set under the global options.