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ArcServe 11.5 SP2 and Powervault 132T

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knappagh1

Technical User
Sep 16, 2004
82
GB
Hi All

We have being using the Powerfault 132T with ArcServe 11.5 for about 8 months now but only ever changing the tapes manually. We now need the tapes to be changed automatically but when i try to set the library up within Arcserver, using Device Configuration, i get to the Assign Devices screen, but im unable to assign any devices even though they appear in the available devices list. If i click assign, nothing happens and if i click on Auto Config i get the following error:

"Automatic Drive Assignment failed
No tape library found to configure"

Has anyone come across this before? As it stands we are still able to run backup jobs but tapes must be changed manually everyday.

I should add that everything is up to date in regards to firmware, latest drivers and service packs.

Any help is appreciated.

Paddy
 
Make sure the tape drive and library are disabled from within the OS Device Manager.
 
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