We been using Commvault for a good 6 months now, mainly without issues.
However we're getting a lot of complaints from users who are left with a stub of an image file and they can't tell what the image is what until they go through the recall process. Sometimes there are hundreds of image files e.g. photo .jpegs in a marketing folder which are archived after 3 months due to size being >1MB, and it's very time consuming for our users to be doing this.
Does anyone know of a way around this, possibly where a thumbnail of the archived image can be left?
However we're getting a lot of complaints from users who are left with a stub of an image file and they can't tell what the image is what until they go through the recall process. Sometimes there are hundreds of image files e.g. photo .jpegs in a marketing folder which are archived after 3 months due to size being >1MB, and it's very time consuming for our users to be doing this.
Does anyone know of a way around this, possibly where a thumbnail of the archived image can be left?