Archived, but some files deleted

[jjfederer]

I have a user here who archived 20 emails. 16 of them were successfully backup to the server, 4 have gone missing not to be found anywhere. Has anyone else experienced this phenomena? I don't know if this happens often or to other people. They tell me to research and here I am.
Thanks
Josh

 

[AmazingDominik]

Hi,

I never encountered this problem in the many years I am implementing Domino for thousands of users.

Are you sure the documents are really gone? When you check the number of documents the database contains (in the properties) does it indicates that the documents are missing or not?

It might be that the original documents were stored in some (private) folder but this folder does not exist in the archive database. In most cases the documents should show up in the "All documents" view then however.



Kind regards,

Dominik Malfait
dominik@amazingit.com

http://www.amazingit.com

 

[Chaulky]

We have had this problem...... A user had a mail file that had 1460 emails..... when they archived the databse they only had 325 left!! the rest had "gone"

We are still looking at a way of fixing this..... Do you have clustered servers?

 

[mburg]

I am having problem archiving a mail file it fails with the error "archive process failed please modify settings" i have tried to archive the same file from different machines but no success