AR Customers -- Credit Bureau Information

[funnie]

I am having problems with my AR Customers, under AR customers --- Processing tab. Each time I enter the credit bureau information for the customer after 1 or 2 weeks the date information under this dialog box will be gone. I have to contiually enter the date information and save the data but after some time the date will be missing again. Please help.

Accpac 5.4
SQL2000 database

 

[ettienne]

Either some kind person is deleting it for you, or you have a 3rd party application updating customers, or you may be importing customers and overwriting the date field, or there is a macro running to update customers.