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AR Aging Report lists paid 0 balance items

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cstrahm

IS-IT--Management
Nov 12, 2007
31
US
Progression 7.5.102c
Closing the month

When we print the AR Aging report, it lists 2 items which have been invoiced, paid, with zero balance due. Why?

We can't figure out why they are on the list.

Any ideas?

Thanks, Chris.
 
Check the following:

1) When you run the report, check the "open items only" checkbox.

2)If you still have this issue, check the apply-to numbers of the invoice and payment. If they are not the same perform a reapply to make them the same.

Software Sales, Training, Implementation and Support for Macola, eSynergy, and Crystal Reports

"What version of URGENT!!! are you using?
 
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