Apply cash from 2 checks with dupl

[pro356]

Received check #1 that included some payments not belonging to me, so applied all the valid payments and have money left. Check #2 from same customer deducted those erroneous payments from check #1, so not enough cash to apply to valid payments. What is the right way to handle this in RM? Cash Receipt for Chk 1 is already posted; #2 isn't.

 

[rembrandt2]

Go to sales transactions. Select "apply" and enter customer ID. Drill down in the document number field and select Check No. 1 which will display the amount of unapplied cash available from this check. You are able to apply the remaining cash to the valid payments shown on your Check No. 2. No need to do any changes to Check No. 2. Hope this helps!