Hello guys,
I've posted this problem on the Appache forum as well, but I want to put this up here too, in case my solution lays here on this forum. So here is what I'm running into:
I've been lurking on this site for several years under the phone system sections as I'm a "phone guy". As part of our phone system, I've purchased 5 years ago a system that does certain reporting about our phone usage. The server sits in our server room and you can browse to it from any computers on our company network to run certain reports about usage.
This has been working fine since year 2011 until about a week ago. Since then, when you try to browse to the landing page of this server, which is a simple logon page, you get a blank page loaded with "Error 2046" printed at the bottom. This is what I'm trying to fix and this is why I'm posting here.
The server itself runs Win Server 2003, and is not connected to the Internet at all (and shouldn't be). It runs an SQL server, as part of the above mentioned application. It also runs Appache as its web server service.
I've checked for disk-full, but I have 80GB free on the 500GB hard drive. I've tried the ultimate fix: REBOOT. Didn't help.
When I go to the server and browse to local-host, the logon page comes up just fine. I went to a random computer on our company LAN that used to be able to browse to this server and cleared the browser cash, and I tried 3 different browsers, with the exact same error on the page (Firefox, IE and Chrome). I tried these on 3 other computers on our company network with the same results. So it doesn't seem to be a client-side problem.
There is a set of general trouble-shooting steps for "error 2046" but that's related to the client side (change some settings about your flash player...), which didn't do anything to me.
On the server, I've checked the Services, and all that's set to start automatically, were running just fine. I didn't see/find any services that seem to have anything to do with this application, that were not running. I've checked the event viewer of Windows, and found absolutely no sign of trouble. There are some error messages about Windows update failing (since the server is not on the Internet), and some errors about not being able to contact the NTP server. But these messages come maybe once a week-nothing major.
So basically the server seems to work locally, still collecting the data it should, and shows no signs of errors.
No client computers on our network can pull up the logon page from this server.
Our IT guys swear they didn't implement any global change on our network that somehow would affect accessing this server.
I'm super-pro on phone systems, I have a good understanding of computer networks, switches, firewalls, routers, application ports (this thing is using port 9090 by the way), I have next to nothing knowledge of web-programming, no knowledge of flash-content serving and programming, and I have a somewhat more than a beginner's understanding of databases (pretty good at MS Access and also worked with Postgres and MySQL). I know nothing about Apache, other than maybe I can install it as part of some program install package.
So with all the above info, I have no idea where to even look:
Corrupt HDD on the Server?
Non-running service on the server (and I just don't know that it should run?)
Networking issue?
Client issue (I doubt since as I said, it happens on on company computers).
Something with Apache?
Or what else?
I've posted this problem on the Appache forum as well, but I want to put this up here too, in case my solution lays here on this forum. So here is what I'm running into:
I've been lurking on this site for several years under the phone system sections as I'm a "phone guy". As part of our phone system, I've purchased 5 years ago a system that does certain reporting about our phone usage. The server sits in our server room and you can browse to it from any computers on our company network to run certain reports about usage.
This has been working fine since year 2011 until about a week ago. Since then, when you try to browse to the landing page of this server, which is a simple logon page, you get a blank page loaded with "Error 2046" printed at the bottom. This is what I'm trying to fix and this is why I'm posting here.
The server itself runs Win Server 2003, and is not connected to the Internet at all (and shouldn't be). It runs an SQL server, as part of the above mentioned application. It also runs Appache as its web server service.
I've checked for disk-full, but I have 80GB free on the 500GB hard drive. I've tried the ultimate fix: REBOOT. Didn't help.
When I go to the server and browse to local-host, the logon page comes up just fine. I went to a random computer on our company LAN that used to be able to browse to this server and cleared the browser cash, and I tried 3 different browsers, with the exact same error on the page (Firefox, IE and Chrome). I tried these on 3 other computers on our company network with the same results. So it doesn't seem to be a client-side problem.
There is a set of general trouble-shooting steps for "error 2046" but that's related to the client side (change some settings about your flash player...), which didn't do anything to me.
On the server, I've checked the Services, and all that's set to start automatically, were running just fine. I didn't see/find any services that seem to have anything to do with this application, that were not running. I've checked the event viewer of Windows, and found absolutely no sign of trouble. There are some error messages about Windows update failing (since the server is not on the Internet), and some errors about not being able to contact the NTP server. But these messages come maybe once a week-nothing major.
So basically the server seems to work locally, still collecting the data it should, and shows no signs of errors.
No client computers on our network can pull up the logon page from this server.
Our IT guys swear they didn't implement any global change on our network that somehow would affect accessing this server.
I'm super-pro on phone systems, I have a good understanding of computer networks, switches, firewalls, routers, application ports (this thing is using port 9090 by the way), I have next to nothing knowledge of web-programming, no knowledge of flash-content serving and programming, and I have a somewhat more than a beginner's understanding of databases (pretty good at MS Access and also worked with Postgres and MySQL). I know nothing about Apache, other than maybe I can install it as part of some program install package.
So with all the above info, I have no idea where to even look:
Corrupt HDD on the Server?
Non-running service on the server (and I just don't know that it should run?)
Networking issue?
Client issue (I doubt since as I said, it happens on on company computers).
Something with Apache?
Or what else?