Application Gateway 2000

[dogg1]

Does anybody use Application Gateway 2000 for paging over Voip phones, specifically the I2002 and I2004? We are trying to use this device for paging over the sets. We are having problems with sets not registering from other nodes.

For example, the Application Gateway is installed at Site A. At site A the phones register fine and stay registered. At another site, site B, we have no Application Gateway. We are trying to register phones that hang off site B back to site A where the Application Gateway lives. Right now site B phones have a hard time registering, to the Application Gateway, and sometimes don't register at all. We have upgraded to the latest firmware too. Any suggestions?

Thanks

 

[NortelGuy1979]

What version of AG? Also, what software release are each of your nodes? What type of network between the two nodes?

This appears to be one of Nortel's flakier products - we've gone round with them regarding all the known issues, "workarounds", etc.

Matthew - Technical Support Engineer

 

[CS1Kfan]

We had 1,000 IP sets but only 200 AG2000 licenses. By default, the IP sets attempt to register to the AG2000 when you boot them, so the first 200 get there first and use up your licenses - you have to manually remove those you don't necessarily need from the AG2000 before you can add the ones you need the licenses for.