Application Event error 1609

[ruth88]

MM 5.2 SP5 Patch 1
MAS/MSS - single server
Serenade TUI

Problem with ONE mailbox 547 - ANYONE KNOW WHAT THE APPLICATION EVENT VIEWER ERRORS BELOW MEAN ??????

I've reset the mailbox security code through MSS web interface
User changes security code upon next login - system says "I'm sorry, there is a problem with the system. Please try again later." But the new security code is in-fact changed. I've tried and FEDB resynch, I've deleted the mailbox - FEDB resynch - added the mailbox again - same thing.

Getting lots of Application Event Errors 1609: MSS failure - critical error appending new/modified properties to subscirber's hidden folder during commit operation.
IMAP4 Detail: Append failed. No space available to process request.
MSS Error: Apend failed. Can't store MIME Table-of-contents

Getting Application Event Errors 1870: There was a problem while updating the user profile form mailbox 547. Please check this mailbox through Subscriber Options to ensure all the settings are intact.

 

[KenMeans]

Is this mailbox in the same COS as others that are working ?

At first glance it seems as if the mailbox is not allowed or does not have any space left to do anything.

Also is this system networked with a MNS or other MSS system ?



Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[ruth88]

The mailbox is a NON-MESSAGE taking mailbox and is in a COS with zero MB length messages. But it should allow logon and password changes and even record a greeting, right? Not networked with any other MSS or MNS. I've got the mailbox greeting recorded and can call it and get the greeting - of course cannot leave a message. But if I log into the mailbox and try to change the password, I get the error prompt and the 1609 error in the event viewer. Do you have to have more than Zero MB for mailbox size to record a greeting?

 

[KenMeans]

i would try putting it in a normal COS and make the changes and then put it back

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[ruth88]

I think that's how I actually got it working - but I still don't understand what the 1609 errors are - they look critical ! I even deleted the mailbox and re-added it. Seems like something is hosed up on the MSS. But it's only for that user - and surprised that an FEDB resynch didn't correct it. Thanks!

 

[ruth88]

Ken - how do you recommend setting up a NON-MESSAGE TAKING mailbox that should play a greeting? Caller App or a mbx with COS that has no mailbox size?

 

[KenMeans]

i would use a caller App to do this in most cases. I assume that it is like a listen only and then drop or send to some other destination right ?



Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[ruth88]

Yes - greeting saying to call someone else or press 0.