Application Error - The instruction at...

[1Derry]

When trying to run a bespoke application I get the error message..

The instruction at 0x77e151e9 referenced memory at "0x00538c58". The required data was not placed into memory because of an I/O error status of "0xc000020c".


This happens on all machines.

Any ideas appreciated...

 

[CitrixEngineer]

It looks like your application is attempting to make an unauthorised hardware call of some sort. Was it programmed in a Windows 2000 aware environment - ie one that makes the correct API calls for passing jobs to the hardware?

Filemon may help you track down what's happening, if you don't have a debug version of the software available. CitrixEngineer@yahoo.co.uk

 

[1Derry]

Thanks for the quick response!

No it wasn't programmed in 2000. I'll take a look at using 'filemon'. Can I get this on the web? Is it pretty self-explanatory.

 

[CitrixEngineer]

First the obvious - I suspect your programming environment of making dodgy calls on your behalf - you may or may not be able to do anything about this.

Filemon is available from

http://www.sysinternals.com

- it's free and I would say self-explanatory. It's my first port of call when troubleshooting apps.

Quick explanation of what it does;

It logs every single file access that is made by the operating system and applications (including itself). The output log can be exported as a csv into an editor (I use Excel, so I can sort the data).

There are some other great tools on this site - most free. Maybe one of them is more suited to your issue.

I hope this helps. CitrixEngineer@yahoo.co.uk