Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Application Builder Menu Password

Status
Not open for further replies.
Mar 28, 2011
28
US
When we purchased our new system, our vendor created our voice menu directory. At this time we need to re-record the script and tweak the menu structure, however the vendor is no longer in business and it's password is keeping me from re-recording the new voice script. Is there a way to change the menu ID's password?
 
Try using the same password you use to get in to Call Pilot.
 
***Status***

Thanks trvlr1, that wasn't it. I may not have expressed my problem correctly, my apologies.

Okay, so here's the scoop. Getting into CP Manager - No Problem,
Getting into Application Builder - All good. The dilema was in trying to gain access via phoneset into the Voice Item Maintenance. - Password Unknown.

I figured out that the solution was to Open the name of Menu desired. Go to File> Properties > Security Tab and in the fields of Telset, Retype in the desired new passwords.

I now have access into the maintenance.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top