IN Application Builder whenever I use a menu to give options, if none are selected I get a message saying "Transferring to an Attendant", then I get transferred to an attendant.
The IVR works if I select 1/2/3/4/etc. then it works fine.
I've set the "No Option retries" to 3 with the msg but still the ivr plays the attendant message and transfers to the attendant?
The IVR works if I select 1/2/3/4/etc. then it works fine.
I've set the "No Option retries" to 3 with the msg but still the ivr plays the attendant message and transfers to the attendant?