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APC expansion interface APC9607 not found by agent

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gmail2

Programmer
Jun 15, 2005
987
IE
Hi all

I have a SmartUPS 2200 with the above expansion card. The card is connected to one server (I'm 99% sure the cable is the correct one) but when I try to install the agent it doesn't find the UPS. Is this because it's not using smart signaling ? Do I just need to specify the port etc manually ? Or is there something not quiet eight here ? The card has a green light so I think it's installed correctly

the cable I used is the one specified in the manual for windows. But the part no. on it has a D at the end. OS is 2003 R2 SP2

thanks in advance

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