AP Invoice not posted to GL problem.

[dbant2003]

We have been experiencing problems with ACCPAC and this is just one of the many problems. An invoice batch was posted in AP but did not create a GL batch. We have looked at the setup to see if anything was changed that would cause this. There is nothing that has changed in the setup. Would there be anywhere else we should be looking to see what has caused this to occur.

 

[jayconverse]

1. Did the user get an error message?
2. Was an error batch created?
3. In AP Setup/Integration, is the radio button set to "On Request" or "During posting"?

Jay Converse
IT Director
Systemlink, Inc.

 

[dbant2003]

There was no error message.

No error batch created.

AP Setup/Integration radio button is set to "During Posting".

This is why it hard to track as to why it has occurred. Thank you for the quick response.

 

[jayconverse]

Look at APATR.GLBTCHENRY, searching for "000000". Those are the "pending" transactions that you can flush out. Set APP04.CNTLASINVC to 0, change the integration option to "On Request", run Periodic Processing/Create GL batch, and they'll get to the GL.

I've seen this happen lots of times with my clients, but there's always some kind of error message at the end of posting, or a user who does an end-task at the wrong time.

Jay Converse
IT Director
Systemlink, Inc.

 

[dbant2003]

Thank you to Jay Converse. I did what you had suggested and it worked just fine.


dbant2003

 

[Glen01]

I am expremencing the same issue however I did get an error message: cannot read drive Error Code 1F

Any suggestions is welcomed.
Thanks
Glen

 

[jayconverse]

Cannot read drive? You've got some serious hardware problems, that's not a normal Accpac message.

Jay Converse
IT Director
Systemlink, Inc.