AOL ADSL Connection problem

[jase25]

Hi all,

I have recently been asked to have a look at a friends PC. He has just purchased AOL Broadband but having a problem connecting. Basically, the modem is installed o.k but isn't connecting.
It will connect every minute or so and then drop after about 2 seconds.
He has had BT out to check the phone line and apparently they replaced the box and said all was o.k. I have changed filters but still getting the issue. It is set up so its connected to the wall with one filter, no extenstion anywhere.

I suspect theres still an issue with the line, but I just wouldn't mind a second opinion.

thanks in advance

 

[bf0x]

Definately sounds like a line problem. Try connecting to another line to see if that works. One thing else to try is connecting another PC if available to it. And a third option but needs alot of cable to do is to run a line all the way out to where the phone company drops the line off to the house. If that fails there then its definately the telco.