AOL 9.0 SE and Firewalls

[cynner39]

AOL kindly pushed their new Beta software (AOL 9.0 SE) to my PC yesterday...in the push, a new folder (ACS folder) was installed that is now causing major problems with my Norton Firewall. I've NEVER had problems with any other version of AOL and my firewall configuraton.

AOL is claiming that they are not responsible for the problem and gave me the number for Norton to fix my firewall. I can't open any webpages and my response time is horrible.

BTW, it's just not Norton's firewalls that are experiencing the incompatibilities. The tech dude at AOL indicated that this problem existed with other firewall protection, as well.

Two of my friends are having the same problem.

I'm posting this information in hopes to socialize this problem amoung the user community and find out if there is any easy solution to this problem. I haven't contacted Norton, yet. When I do, I will post the fix.


Cynner39

 

[bcastner]

Under Norton, cannot you use the Options, Miscellaneous, Exclusions section to indicate folders not to be scanned?

It allows some granularity. I do not have NAV scan *.js files for example, under a different customization section.