Anyone seen a site for Merlin Mail 007 rev1 manual? 4

[rainnman]

Trying to adjust Auto attendant and its not behaving like I hoped it would. Lacking prompts for recording main greeting mainly. Trying to locate inexpensive if not free site for MerlinMail 007 Rev 1. I tried JandJcommunications.com, Samhassan.com and other semi-popular sites but can't seem to get the older manual. Any references would be greatly appreciated.

 

[paul144]

All Avaya manuals are available for free on the Avaya we site. It just takes a little digging to get the right one.

 

[exsmogger]

Look for the Merlin Mail R3 manual as the programming is the same as the 007 MLM.

Brian Cox

http://www.jandjcommunications.com

 

[rainnman]

Thanks for the directions. Is Merlin Mail and Merlin Messaging the same? I didn't see any manuals for Mail 007 at AVAYA.com.

The customer is hard to access so I'd like to go there armed and dangerous. Thanks again.

 

[paul144]

http://support.avaya.com/edoc/docs/merlmail/mlmvm2s1.pdf

The link to the R3 manual.
Good luck!

 

[exsmogger]

Merlin Mail and Merlin Messaging are different animals. Look for the Merlin Mail R3 docs as they are the same programming as a 007 MLM.

Brian Cox

http://www.jandjcommunications.com

 

[rainnman]

Sorry for the delay, limited access to PC lately. Thanks Paul144 for the link. I finally found them under "Find a document A-Z"..... Found quite a few actually; Merlin Legend Mail #555-600-100//, Merlin Mail for Merlin Legend #585-320-742//, Merlin Mail for Merlin II #999-320-704//, Merlin Mail Voice Messaging system - System Admin Guide for Merlin II R3 #999-510-136// and Merlin Mail R2 System Admin guide for for Merlin II R3 #585-320-704. Thanks for clearing THAT up. I'll download it and see if the prompts look familiar. Thanks for all the help!

 

[TouchToneTommy]

Merlin Legend Mail is what you want - 007MLM (the MLM is Merlin Legend Mail

 

[paul144]

Glad I could help. I love it that Avaya offers all of the documents. The only annoying thing is there are SO MANY docs there that finding the right one can take a while.

 

[rainnman]

Finally went back, few differences in COS etc., but still had programming probs...., could not reinitialize passwords on guest extensions to change its outdial etc. Appears to be a corrupt database. Think I'll print the user guides as well. Thanks again for the help..

 

[merlinman]

Perhaps a RE-INITIALIZE could help.

 

[Pepperz]

There is a Brian Cox on this forum whose company fixes the voice mail systems. He could offer some ideas about a bad database, hard drive, etc.

Pepperz@newper.net