anyone put a predictive dialer in a pana TDA200 system??

[EYEGLASKID]

Hi all,

First off I want to thank you all for such a great forum. I have learned a lot of useful info so far.

Now to my question. I currently am using a panasonic TDA200. I am in love with its rock solid performance and scalabilty, but how do I integrate predictive dialer software into this system? I want a simple set up, just for it to dial out and connect the calls to my agents. The catch is I want it to do this using the lines on my TDA200 and also to the TDA200 extensions. Sounds like a simple request, but after a month of searching I cant get an answer. Anyone ever use predictive dialing with a TDA200? any and all help is much appreciated.

All the best,

Sami

 

[EddieDuece]

I have not done this on a Panasonic, but have with a Nortel Opt. 61. Did this by programming a new route and lineside T1 between the 61 and the dialer. When a campaign was launched on the dialer, calls would come in or go out the specific route. Works pretty good! Probably not much help to you though....

 

[EYEGLASKID]

I have narrowed it down to the Marketel system.