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Anyone installed an IP Office?
- Thread starter fonedoc
- Start date
Hello Bobby,
I haven't done a real customer install, but I've played around with it a lot for testing & demo purposes.
You'll find the initial install is very easy, when you unpack the box for the first time and power it up, and you put the admin CD in your PC, it goes into a wizard-mode wich will take you through all initial settings like IP addresses/LAN config, ISDN trunking, and even Internet setup. Save, reboot, and your system is up and running!
Also when you have to add another phone-module etc, you just power-down the system, connect the extra module, and power-up. The new module is recognized automatically, and new extensions are also created (counting from the last). You can change the extensions later on if you need different ones.
The same goes for the app's, it's mostly straightforward, but some advanced configs might be harder. Not everything is very well documented (at least not like we're used to with Definity), so you might have to do some research or try & error.
Also be aware that allthough f.i. Definity stations are supported (64xx series, and IP), they will not work exactly as they do on Definity, keep in mind that it is a different platform, so not all station-features from Definity (or INDeX) are (yet) working. This is getting better however, there's more focus now on integration with the "other" Avaya platforms then ever, so there is hope.
To conclude: I haven't had any problems with IP Office, the manager program is very easy, and so are most of the applications. Ah, one thing comes in mind that's not really nice: when you make a change, you should in most cases be able to merge the config (ie: you don't need to reboot). I've found that this doesn't always work (but I haven't yet tried the latest version, maybe they fixed it, it was a known problem). The tftp-config file concept however (like on switches & routers), can be handy in large-scale implementations (but be carefull with different software versions...).
Long story again, sorry 4 that. Cheers,
Nico
I haven't done a real customer install, but I've played around with it a lot for testing & demo purposes.
You'll find the initial install is very easy, when you unpack the box for the first time and power it up, and you put the admin CD in your PC, it goes into a wizard-mode wich will take you through all initial settings like IP addresses/LAN config, ISDN trunking, and even Internet setup. Save, reboot, and your system is up and running!
Also when you have to add another phone-module etc, you just power-down the system, connect the extra module, and power-up. The new module is recognized automatically, and new extensions are also created (counting from the last). You can change the extensions later on if you need different ones.
The same goes for the app's, it's mostly straightforward, but some advanced configs might be harder. Not everything is very well documented (at least not like we're used to with Definity), so you might have to do some research or try & error.
Also be aware that allthough f.i. Definity stations are supported (64xx series, and IP), they will not work exactly as they do on Definity, keep in mind that it is a different platform, so not all station-features from Definity (or INDeX) are (yet) working. This is getting better however, there's more focus now on integration with the "other" Avaya platforms then ever, so there is hope.
To conclude: I haven't had any problems with IP Office, the manager program is very easy, and so are most of the applications. Ah, one thing comes in mind that's not really nice: when you make a change, you should in most cases be able to merge the config (ie: you don't need to reboot). I've found that this doesn't always work (but I haven't yet tried the latest version, maybe they fixed it, it was a known problem). The tftp-config file concept however (like on switches & routers), can be handy in large-scale implementations (but be carefull with different software versions...).
Long story again, sorry 4 that. Cheers,
Nico
- Thread starter
- #3
Thanks Nico:
I to have played with the demo system. I actually have it installed in my house. I agree that the documentation is not up to speed yet. I've been installing Definity's for over 10 years. I'm so used to the way they program that when a new product is introduced (to me) that I sometimes can understand why Avaya didn't choose a common programming language like the Definity. When it comes to the Magix and other platforms "I can't see the forrest for the trees"!!!!
Thanks for the input
Bobby
I to have played with the demo system. I actually have it installed in my house. I agree that the documentation is not up to speed yet. I've been installing Definity's for over 10 years. I'm so used to the way they program that when a new product is introduced (to me) that I sometimes can understand why Avaya didn't choose a common programming language like the Definity. When it comes to the Magix and other platforms "I can't see the forrest for the trees"!!!!
Thanks for the input
Bobby
Well my experience is far less that Nico's and Bobby's but we just purchased a IP Office 406 for our office. I won't be doing the install alone (vendor will be helping) but in the next few weeks when it is installed I'll be happy to share any experiences I can.
jimbojimbo
Vendor
We have been installing the systems and had the opportunity to get one pre-GA. They are nice and fairly simple. Have connected it via IP trunks to a definity and hope to use it for centralized VM application. James Middleton
ACSCI/ACSCD/MCSE
Xeta Technologies
jim.middleton@xeta.com
ACSCI/ACSCD/MCSE
Xeta Technologies
jim.middleton@xeta.com
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